Frequently asked questions<\/h1>\n

Find all the information you need to plan your visit in just a few clicks.[\/vc_column_text][vc_column_text el_class=”petit_texte_20″]Find out about the different ways to enjoy the Symphony of Flowers experience, our opening hours, site accessibility, and much more![\/vc_column_text][vc_column_text][\/vc_column_text][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” class=”tabs_faq no_pad” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/5″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” column_link=”#general” gradient_type=”default”]

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General questions <\/div>

<\/div><\/div>[\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/5″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” column_link=”#billets” gradient_type=”default”]

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Tickets and rates <\/div>

<\/div><\/div>[\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/5″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” column_link=”#mobilite-reduite” gradient_type=”default”]

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Persons with
\nreduced mobility <\/div>

<\/div><\/div>[\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/5″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” column_link=”#durant-show” gradient_type=”default”]

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Families and children <\/div>

<\/div><\/div>[\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/5″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” column_link=”#durant-experience” gradient_type=”default”]

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Journey <\/div>

<\/div><\/div>[\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” class=”toggle_questions” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” sticky_content=”true” sticky_content_functionality=”js” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”5\/12″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][nectar_video_player_self_hosted video_mp4=”https:\/\/symphoniedesfleurs.com\/wp-content\/uploads\/2023\/06\/faq-anim.mp4″ el_aspect=”11″ player_functionality=”default” hide_controls=”yes” loop=”yes” autoplay=”yes” video_loading=”default” border_radius=”none” box_shadow=”none” advanced_gradient_display_type=”linear”][vc_column_text]Find all the information you need to plan your visit in just a few clicks.[\/vc_column_text][vc_column_text][\/vc_column_text][nectar_btn size=”small” open_new_tab=”true” button_style=”regular” button_color_2=”Accent-Color” icon_family=”none” text=”Buy my tickets” url=”https:\/\/reseau.ovation.ca\/pesite.asp?CodeSalle=2P0001&CodeSiteClient=00001V&Lang=EN”][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”7\/12″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” class=”faq_list” overflow=”visible” pointer_events=”all” el_id=”general”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”]

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General questions<\/h2>\n <\/div>

<\/div><\/div>[\/vc_column_inner][\/vc_row_inner][toggles style=”minimal”][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”What is the Symphony of Flowers?”][vc_column_text]The SYMPHONY OF FLOWERS is a totally new multimedia show concept, a brand-new form of interactive and immersive entertainment.<\/p>\n

Over 100,000 luminous flowers and more than half a million LED lights are choreographed to poignant music.<\/p>\n

Like a firework display, a vast field of flowers comes to life through music before the eyes of spectators of all ages.<\/p>\n

The spectators live this colorful and unique experience, lasting 15 minutes and broadcast continuously, sitting comfortably in bleachers arranged to offer them a breathtaking view of 325,000 square feet of flowers, lights, props, and breathtaking scenic effects.<\/p>\n

This fantastic experience also offers a luminous stroll on a pedestrian path to allow spectators to completely immerse themselves into this unique universe: a surreal world where art is at the service of nature, all in harmony.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”What is the Symphony of Flowers address?”][vc_column_text]The Symphony of Flowers site is located on Mont\u00e9e des Pionniers, at the intersection of highways 40 and 640 in Terrebonne. For your GPS, use the following address: 1701a, Yves-Blais street, Terrebonne, Quebec, J6V 0J2.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”How much time does it take to complete the experience?”][vc_column_text]Allow approximately 15 minutes for the ongoing sound and light show. The interactive walk will take 30 to 60 minutes to complete. The complete Symphony of Flowers experience will be 1h30. These timeframes are estimates and subject to attendance.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”What are the opening hours?”][vc_column_text]The Symphony of Flowers is an evening event, with the magic starting at nightfall. Evening opening hours and schedules vary weekly. Times are also subject to change based on dates, visitor traffic and special occasions. You can look up the Symphony of Flowers\u2019s complete schedule on the \u201cSchedule and Rates” page by clicking here<\/strong>.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Is it possible to buy food and drinks onsite?”][vc_column_text]During your visit, you can grab a bite to eat at the bars and service counters for snacks. A terrace will also be available to visitors 45 minutes before access to the show and the route to have a drink and have a good time in good company before the experience of the Symphony of Flowers. These areas are specially equipped for everyone’s comfort. Please note that food and beverages from outside are not permitted on the Symphony of Flowers site.<\/span>[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Will the Symphony of Flowers be closed if there is inclement weather?”][vc_column_text]The Symphony of Flowers site will remain open in all weather conditions. For safety reasons, we may have to cancel certain activities in extreme wind conditions or an exceptional storm. Should such an event occur, announcements will be posted on social media and on the Symphony of Flowers\u2019s website. Unless we announce otherwise, we will welcome you in any kind of weather.<\/p>\n

If you are concerned about the weather, you have the option to add WEATHER INSURANCE to your ticket at the time of purchase. For just $5 extra per ticket, you will be able to exchange your original ticket for a different date and time slot if there is inclement weather. In this case, follow the instructions received at the time of purchase.<\/p>\n

WEATHER INSURANCE must be added to the ticket at the initial time of purchase. It cannot be added later, without exception.<\/p>\n

These options are only valid once. One use only.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Is there parking available on the Symphony of Flowers site?”][vc_column_text]We offer several satellite parking lots around the site, which are accessible on a first-come, first-served basis. Parking is free of charge and spots cannot be reserved ahead of your visit.<\/p>\n

Parking spaces reserved for visitors with reduced mobility are provided in our satellite parking lots.<\/span><\/p>\n

Parking address:<\/p>\n

1000\u00a0avenue\u00a0de\u00a0la Crois\u00e9e
\nTerrebonne, Qu\u00e9bec
\nJ6V 1S8<\/p>\n[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”What is weather insurance?”][vc_column_text]If you are concerned about the weather, you have the option to add WEATHER INSURANCE to your ticket at the time of purchase. For just $5 extra per ticket, you will be able to exchange your original ticket for a different date and time slot if there is inclement weather. In this case, follow the instructions received at the time of purchase.<\/p>\n

WEATHER INSURANCE must be added to the ticket at the initial time of purchase. It cannot be added later, without exception.<\/p>\n

WEATHER INSURANCE can only be applied and used ONCE.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”What is the Flex option?”][vc_column_text]If you wish to be able to exchange your ticket for another date or another time slot for any reason, we suggest that you add a FLEX OPTION voucher to your ticket at the time of purchase. For just $10 extra per ticket, you will be able to exchange your original ticket for a different date and time slot. The FLEX OPTION must be added to the ticket during the initial purchase. It cannot be added later, without exception. The FLEX OPTION also includes the benefits of our WEATHER INSURANCE.<\/span><\/p>\n

THE FLEX OPTION can only be applied and used ONCE.<\/span>[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”How would I be able to hear the music and narration of the Symphony of Flowers ongoing sound and light show?”][vc_column_text]The music is at the heart of this multimedia experience. The soundtracks set the pace of this nocturnal experience and give life to a continuous show that envelops you with its magic and beauty. Equipped with headphones for the grandstand experience, you will vibrate to the rhythm of this multicolored symphony. A French or English narration will be offered to visitors, according to their preference.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Is smoking allowed at the Symphony of Flowers?”][vc_column_text]The Symphony of Flowers site is a non-smoking area. It is therefore forbidden to smoke or vape during your visit.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”How can I get back an item lost at the Symphony of Flowers?”][vc_column_text]Notify us of items lost at the Symphony of Flowers site by sending a message through the \u201cContact Us\u201d page on our website. Please note that perishable items and food will not be kept.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”What hotels are near the Symphony of Flowers site?”][vc_column_text]\n

If you are planning one or more nights in Terrebonne as part of your visit to the Symphonie des Fleurs, we recommend you the Super 8 hotel by Wyndham<\/strong><\/a>\u00a0which offers a 10% discount to our visitors.<\/span><\/p>\n

For other accommodation suggestions in the region, visit the Tourisme Launaudi\u00e8re website by clicking here<\/a>.<\/strong><\/span><\/p>\n[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”What restaurants are near the Symphony of Flowers site?”][vc_column_text]We recommend the Houston<\/strong><\/a> restaurant in Lachenaie which is happy to offer a 10% discount to visitors to the Symphony of Flowers\u2019on the day of their visit.<\/p>\n

* Certain conditions apply<\/p>\n

The City of Terrebonne also offers several options from renowned restaurateurs. Click here<\/strong><\/a> for tempting suggestions.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Are there bathrooms on the Symphony of Flowers site?”][vc_column_text]Bathrooms will be accessible at the entrance of the site.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Is alcohol allowed on the Symphonie des Fleurs site?”][vc_column_text]No alcohol from outside is allowed on the Symphony of Flowers site. Points of sale will be available at the Symphony of Flowers\u2019s Grande Place to consume alcoholic beverages on site. A terrace will also be available to visitors 45 minutes before access to the show and the route in order to have a drink in good company before the experience of the Symphony of Flowers.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Are there emergency exits on the Symphony of Flowers site?”][vc_column_text]Emergency exits will be clearly marked. If you need to borrow one of them, please notify a member of the Symphony of Flowers team first.[\/vc_column_text][\/toggle][\/toggles][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” class=”faq_list” overflow=”visible” pointer_events=”all” el_id=”billets”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”]

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Tickets and rates<\/h2>\n <\/div>

<\/div><\/div>[\/vc_column_inner][\/vc_row_inner][toggles style=”minimal”][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Where can I buy my tickets?”][vc_column_text]We strongly recommend that you purchase your tickets online in order to have access to the desired date and time slot. In order to control the flow of visitors to guarantee a pleasant visit by avoiding any congestion on the site, a limited number of entries are available per day and per time slot.<\/p>\n

You can get tickets the same evening at the Symphony of Flowers Box office. However, we cannot guarantee the availability of tickets according to the desired time slot. A fee of $5 per ticket will be applied to any transaction made on site.<\/p>\n

Click here<\/strong> to access the “Schedules and Rates” page to begin your purchase process.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”What are the prices for the Symphony of Flowers experience?”][vc_column_text]The rates vary according to the age category of the visitors and the desired date and time slot. The rates represent the most up-to-date prices for each evening based on traffic. We invite you to consult the price list of the Symphony of Flowers on the \u201cSchedules and Rates\u201d page by clicking here<\/strong>.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Why do you have to choose a time slot?”][vc_column_text]We ask our visitors to select a time slot to make the visit in order to control the flow of visitors and thus guarantee a pleasant visit by avoiding any congestion on our site.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”What is the procedure for purchasing tickets online?”][vc_column_text]When you buy your tickets online, you will receive a purchase confirmation by email with a dedicated link to download your tickets in PDF format. You can present your e-tickets with their unique bar code at the entrance to the Symphony of Flowers site.<\/p>\n

Click here<\/strong><\/a> to access the \u201cSchedule and Rates\u201d page to begin your reservation.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Is there a special group rate?”][vc_column_text]To purchase tickets for a group of 40 guests or more, please email us today at groupe@symphoniedesfleurs.com<\/a>[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Do I have to print my e-tickets?”][vc_column_text]You can present your e-tickets with their unique bar code from your mobile device at the Symphony of Flowers entrance. Make sure your device is charged and please increase the screen brightness to maximum. If you choose to print your e-tickets, we will be able to scan them upon entry.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Can I change my ticket date and\/or time slot?”][vc_column_text]Once you have completed your purchase, you cannot change your ticket date or time slot. Symphony of Flowers tickets are non-exchangeable and non-refundable. All sales are final.
\nIf you wish to be able to exchange your ticket for another date or another time slot for any reason, we suggest that you add a FLEX OPTION voucher to your ticket at the time of purchase. For just $10 extra per ticket, you will be able to exchange your original ticket for a different date and time slot. The FLEX OPTION must be added to the ticket during the initial purchase. It cannot be added later, without exception. The FLEX OPTION also includes the benefits of our WEATHER INSURANCE.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Can I offer the Symphony of Flowers tickets as a gift?”][vc_column_text]You can purchase an electronic gift card by clicking here<\/strong>.<\/p>\n

The Symphony of Flowers electronic gift card and your personal message will be sent to your recipient by email, at the time and on the date you specify. Once activated by the recipient, the electronic gift card can be used only for purchases at the online box-office. The Symphony of Flowers electronic gift cannot be used at points of sale along the Symphony of Flowers journey. Only electronic gift cards are available. Physical gift cards are not available. Note that it is not possible to purchase tickets without selecting a specific date and time slot.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”If your website indicates that a date or time slot is sold-out, will same-day tickets be available at the entrance of the Symphony of Flowers?”][vc_column_text]Please note that ticket availability on our website is adjusted in real time. If a time slot indicates \u201csold-out\u201d, no further tickets will be available for that slot. We have limited our capacity for each time slot to ensure a magical experience for all.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Can I pick up my purchased tickets at the entrance of the Symphony of Flowers?”][vc_column_text]It is possible to pick up your purchased tickets at the entrance of the Symphony of Flowers, at our Box Office. You can present your e-tickets with their unique bar code from your mobile device at the entrance to the Symphony of Flowers site. Make sure your device is charged and increase the screen brightness to maximum. You can also print your e-tickets and present them at the entrance of the Symphony of Flowers where they will be scanned by an agent.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Why do prices vary depending on the day of the week?”][vc_column_text]Demand-based ticket prices are in keeping with our policy that \u201cthe more tickets available for a given evening, the more favourable the prices will be.\u201d Ticket prices reflect the most recent price for each evening based on demand. Prices are subject to change without prior notice. Please note that tickets are non-exchangeable and non-refundable. All sales are final.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Can I purchase same-day tickets?”][vc_column_text]We strongly recommend that you purchase your tickets online in order to have access to the desired date, time slot and experience. In order to control the flow of visitors to guarantee a pleasant visit by avoiding any congestion on the site, a limited number of entries are available per day, per time slot and per type of experience.<\/span><\/p>\n

It is possible to get tickets the same evening at the Symphony of Flowers box office. However, we cannot guarantee the availability of tickets according to the desired time slot.\u00a0<\/span><\/p>\n

Click here<\/strong><\/a> to access the \u201cSchedule and Rates\u201d page to begin your reservation.<\/span>[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”If I cannot make it due to an unforeseeable event, can I use my ticket on another day?”][vc_column_text]No. The Symphony of Flowers tickets are non-transferable, non-exchangeable and non-refundable. All sales are final.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Are promotional codes available?”][vc_column_text]Promotional codes are not available for the Symphony of Flowers tickets.<\/span>[\/vc_column_text][\/toggle][\/toggles][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” class=”faq_list” overflow=”visible” pointer_events=”all” el_id=”mobilite-reduite”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”]

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Persons with reduced mobility<\/h2>\n <\/div>

<\/div><\/div>[\/vc_column_inner][\/vc_row_inner][toggles style=”minimal”][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Are the course and the bleachers accessible to people with reduced mobility?”][vc_column_text]The Symphony of Flowers site is accessible to people with reduced mobility.<\/p>\n

The course is laid out so that all our visitors can fully enjoy the experience.<\/p>\n

Seats are reserved for people with reduced mobility in the first rows of our bleachers.<\/p>\n

Parking spaces reserved for visitors with reduced mobility are provided in our satellite parking lots.<\/p>\n

A drop-off point for paratransit is also available and allows our visitors with special needs direct and safe access to the Symphony of Flowers site.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Does the companion of a person with reduced mobility have to pay for his or her ticket?”][vc_column_text]The Symphony of Flowers is pleased to offer a free pass to the companion of a person with reduced mobility who has purchased a ticket for the Symphony of Flowers. The companion will receive free admission upon presenting his or her companion card at our box office. The companion must go to the box office on site to get his or her special ticket.
\nFor more information about the companion card, click here<\/strong><\/a> (website in french).[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Are there wheelchairs for rent on the Symphony of Flowers site?”][vc_column_text]No, wheelchairs are not available for rent on theSymphony of Flowers site.[\/vc_column_text][\/toggle][\/toggles][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” class=”faq_list” overflow=”visible” pointer_events=”all” el_id=”durant-show”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”]

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Families and children<\/h2>\n <\/div>

<\/div><\/div>[\/vc_column_inner][\/vc_row_inner][toggles style=”minimal”][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Does a child under 2 years old need a ticket?”][vc_column_text]Children aged under 2 have free entry.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Are there changing tables along the path?”][vc_column_text]Yes, there are changing tables available in the bathrooms for visitors with young children.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Is the experience stroller-accessible?”][vc_column_text]The experience is open to families with strollers. The course is laid out so that all our visitors can fully enjoy the experience.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Are there strollers for rent on the Symphony of Flowers site?”][vc_column_text]No, strollers are not available for rent on the Symphony of Flowers site.<\/span><\/p>\n[\/vc_column_text][\/toggle][\/toggles][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” class=”faq_list” overflow=”visible” pointer_events=”all” el_id=”durant-experience”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”]

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Journey<\/h2>\n <\/div>

<\/div><\/div>[\/vc_column_inner][\/vc_row_inner][toggles style=”minimal”][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”How long is required to complete the course?”][vc_column_text]We estimate between 30 and 60 minutes the time to complete the 1km walk of the interactive light trail.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”How well to prepare for the course?”][vc_column_text]Here are some practical tips to maximize your experience:<\/p>\n

\n
1. Wear comfortable shoes<\/li>\n
2. The show portion is 20 minutes long. The course is 1 kilometer. The walk takes approximately 30-60 minutes to complete. You can discover the beauty of the garden at your own pace!<\/li>\n
3. To capture the magical moments of your adventure in photos and videos, make sure your mobile phone is fully charged.<\/li>\n<\/ol>\n[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Is it possible to take photos and videos during the interactive walk?”][vc_column_text]It is possible to take photos and videos at your leisure. We encourage you to share your images on your social networks with the hashtag #Symphonyofflowers[\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

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