Frequently asked questions

The SYMPHONY OF FLOWERS is a totally new multimedia show concept, a brand-new form of interactive and immersive entertainment.

Over 100,000 luminous flowers and more than half a million LED lights are choreographed to poignant music.

Like a firework display, a vast field of flowers comes to life through music before the eyes of spectators of all ages.

The spectators live this colorful and unique experience, lasting 15 minutes and broadcast continuously, sitting comfortably in bleachers arranged to offer them a breathtaking view of 325,000 square feet of flowers, lights, props, and breathtaking scenic effects.

This fantastic experience also offers a luminous stroll on a pedestrian path to allow spectators to completely immerse themselves into this unique universe: a surreal world where art is at the service of nature, all in harmony.

The Symphony of Flowers site is located on Montée des Pionniers, at the intersection of highways 40 and 640 in Terrebonne. For your GPS, use the following address: 1701a, Yves-Blais street, Terrebonne, Quebec, J6V 0J2.

Allow approximately 15 minutes for the ongoing sound and light show. The interactive walk will take 30 to 60 minutes to complete. The complete Symphony of Flowers experience will be 1h30. These timeframes are estimates and subject to attendance.

The Symphony of Flowers is an evening event, with the magic starting at nightfall. Evening opening hours and schedules vary weekly. Times are also subject to change based on dates, visitor traffic and special occasions. You can look up the Symphony of Flowers’s complete schedule on the “Schedule and Rates” page by clicking here.

During your visit, you can grab a bite to eat at the bars and service counters for snacks. A terrace will also be available to visitors 45 minutes before access to the show and the route to have a drink and have a good time in good company before the experience of the Symphony of Flowers. These areas are specially equipped for everyone’s comfort. Please note that food and beverages from outside are not permitted on the Symphony of Flowers site.

The Symphony of Flowers site will remain open in all weather conditions. For safety reasons, we may have to cancel certain activities in extreme wind conditions or an exceptional storm. Should such an event occur, announcements will be posted on social media and on the Symphony of Flowers’s website. Unless we announce otherwise, we will welcome you in any kind of weather.

If you are concerned about the weather, you have the option to add WEATHER INSURANCE to your ticket at the time of purchase. For just $5 extra per ticket, you will be able to exchange your original ticket for a different date and time slot if there is inclement weather. In this case, follow the instructions received at the time of purchase.

WEATHER INSURANCE must be added to the ticket at the initial time of purchase. It cannot be added later, without exception.

These options are only valid once. One use only.

We offer several satellite parking lots around the site, which are accessible on a first-come, first-served basis. Parking is free of charge and spots cannot be reserved ahead of your visit.

Parking spaces reserved for visitors with reduced mobility are provided in our satellite parking lots.

Parking address:

1000 avenue de la Croisée
Terrebonne, Québec
J6V 1S8

If you are concerned about the weather, you have the option to add WEATHER INSURANCE to your ticket at the time of purchase. For just $5 extra per ticket, you will be able to exchange your original ticket for a different date and time slot if there is inclement weather. In this case, follow the instructions received at the time of purchase.

WEATHER INSURANCE must be added to the ticket at the initial time of purchase. It cannot be added later, without exception.

WEATHER INSURANCE can only be applied and used ONCE.

If you wish to be able to exchange your ticket for another date or another time slot for any reason, we suggest that you add a FLEX OPTION voucher to your ticket at the time of purchase. For just $10 extra per ticket, you will be able to exchange your original ticket for a different date and time slot. The FLEX OPTION must be added to the ticket during the initial purchase. It cannot be added later, without exception. The FLEX OPTION also includes the benefits of our WEATHER INSURANCE.

THE FLEX OPTION can only be applied and used ONCE.

The music is at the heart of this multimedia experience. The soundtracks set the pace of this nocturnal experience and give life to a continuous show that envelops you with its magic and beauty. Equipped with headphones for the grandstand experience, you will vibrate to the rhythm of this multicolored symphony. A French or English narration will be offered to visitors, according to their preference.

The Symphony of Flowers site is a non-smoking area. It is therefore forbidden to smoke or vape during your visit.

Notify us of items lost at the Symphony of Flowers site by sending a message through the “Contact Us” page on our website. Please note that perishable items and food will not be kept.

If you are planning one or more nights in Terrebonne as part of your visit to the Symphonie des Fleurs, we recommend you the Super 8 hotel by Wyndham which offers a 10% discount to our visitors.

For other accommodation suggestions in the region, visit the Tourisme Launaudière website by clicking here.

We recommend the Houston restaurant in Lachenaie which is happy to offer a 10% discount to visitors to the Symphony of Flowers’on the day of their visit.

* Certain conditions apply

The City of Terrebonne also offers several options from renowned restaurateurs. Click here for tempting suggestions.

Bathrooms will be accessible at the entrance of the site.

No alcohol from outside is allowed on the Symphony of Flowers site. Points of sale will be available at the Symphony of Flowers’s Grande Place to consume alcoholic beverages on site. A terrace will also be available to visitors 45 minutes before access to the show and the route in order to have a drink in good company before the experience of the Symphony of Flowers.

Emergency exits will be clearly marked. If you need to borrow one of them, please notify a member of the Symphony of Flowers team first.

We strongly recommend that you purchase your tickets online in order to have access to the desired date and time slot. In order to control the flow of visitors to guarantee a pleasant visit by avoiding any congestion on the site, a limited number of entries are available per day and per time slot.

You can get tickets the same evening at the Symphony of Flowers Box office. However, we cannot guarantee the availability of tickets according to the desired time slot. A fee of $5 per ticket will be applied to any transaction made on site.

Click here to access the “Schedules and Rates” page to begin your purchase process.

The rates vary according to the age category of the visitors and the desired date and time slot. The rates represent the most up-to-date prices for each evening based on traffic. We invite you to consult the price list of the Symphony of Flowers on the “Schedules and Rates” page by clicking here.

We ask our visitors to select a time slot to make the visit in order to control the flow of visitors and thus guarantee a pleasant visit by avoiding any congestion on our site.

When you buy your tickets online, you will receive a purchase confirmation by email with a dedicated link to download your tickets in PDF format. You can present your e-tickets with their unique bar code at the entrance to the Symphony of Flowers site.

Click here to access the “Schedule and Rates” page to begin your reservation.

To purchase tickets for a group of 40 guests or more, please email us today at groupe@symphoniedesfleurs.com

You can present your e-tickets with their unique bar code from your mobile device at the Symphony of Flowers entrance. Make sure your device is charged and please increase the screen brightness to maximum. If you choose to print your e-tickets, we will be able to scan them upon entry.

Once you have completed your purchase, you cannot change your ticket date or time slot. Symphony of Flowers tickets are non-exchangeable and non-refundable. All sales are final.
If you wish to be able to exchange your ticket for another date or another time slot for any reason, we suggest that you add a FLEX OPTION voucher to your ticket at the time of purchase. For just $10 extra per ticket, you will be able to exchange your original ticket for a different date and time slot. The FLEX OPTION must be added to the ticket during the initial purchase. It cannot be added later, without exception. The FLEX OPTION also includes the benefits of our WEATHER INSURANCE.

You can purchase an electronic gift card by clicking here.

The Symphony of Flowers electronic gift card and your personal message will be sent to your recipient by email, at the time and on the date you specify. Once activated by the recipient, the electronic gift card can be used only for purchases at the online box-office. The Symphony of Flowers electronic gift cannot be used at points of sale along the Symphony of Flowers journey. Only electronic gift cards are available. Physical gift cards are not available. Note that it is not possible to purchase tickets without selecting a specific date and time slot.

Please note that ticket availability on our website is adjusted in real time. If a time slot indicates “sold-out”, no further tickets will be available for that slot. We have limited our capacity for each time slot to ensure a magical experience for all.

It is possible to pick up your purchased tickets at the entrance of the Symphony of Flowers, at our Box Office. You can present your e-tickets with their unique bar code from your mobile device at the entrance to the Symphony of Flowers site. Make sure your device is charged and increase the screen brightness to maximum. You can also print your e-tickets and present them at the entrance of the Symphony of Flowers where they will be scanned by an agent.

Demand-based ticket prices are in keeping with our policy that “the more tickets available for a given evening, the more favourable the prices will be.” Ticket prices reflect the most recent price for each evening based on demand. Prices are subject to change without prior notice. Please note that tickets are non-exchangeable and non-refundable. All sales are final.

We strongly recommend that you purchase your tickets online in order to have access to the desired date, time slot and experience. In order to control the flow of visitors to guarantee a pleasant visit by avoiding any congestion on the site, a limited number of entries are available per day, per time slot and per type of experience.

It is possible to get tickets the same evening at the Symphony of Flowers box office. However, we cannot guarantee the availability of tickets according to the desired time slot. 

Click here to access the “Schedule and Rates” page to begin your reservation.

No. The Symphony of Flowers tickets are non-transferable, non-exchangeable and non-refundable. All sales are final.

Promotional codes are not available for the Symphony of Flowers tickets.

The Symphony of Flowers site is accessible to people with reduced mobility.

The course is laid out so that all our visitors can fully enjoy the experience.

Seats are reserved for people with reduced mobility in the first rows of our bleachers.

Parking spaces reserved for visitors with reduced mobility are provided in our satellite parking lots.

A drop-off point for paratransit is also available and allows our visitors with special needs direct and safe access to the Symphony of Flowers site.

The Symphony of Flowers is pleased to offer a free pass to the companion of a person with reduced mobility who has purchased a ticket for the Symphony of Flowers. The companion will receive free admission upon presenting his or her companion card at our box office. The companion must go to the box office on site to get his or her special ticket.
For more information about the companion card, click here (website in french).

No, wheelchairs are not available for rent on theSymphony of Flowers site.

Children aged under 2 have free entry.

Yes, there are changing tables available in the bathrooms for visitors with young children.

The experience is open to families with strollers. The course is laid out so that all our visitors can fully enjoy the experience.

No, strollers are not available for rent on the Symphony of Flowers site.

We estimate between 30 and 60 minutes the time to complete the 1km walk of the interactive light trail.

Here are some practical tips to maximize your experience:

1. Wear comfortable shoes
2. The show portion is 20 minutes long. The course is 1 kilometer. The walk takes approximately 30-60 minutes to complete. You can discover the beauty of the garden at your own pace!
3. To capture the magical moments of your adventure in photos and videos, make sure your mobile phone is fully charged.

It is possible to take photos and videos at your leisure. We encourage you to share your images on your social networks with the hashtag #Symphonyofflowers